Log into your Zynchro account (you should have received an automated email with your password) 

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Zynchro allows for multi-client administration.

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Select between your clients by clicking on the arrow and choosing a client.

Click Send. 

From the left-hand menu, click on Player Config -> Player Setup.


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Click on the Player Config tab.

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Click on the blue “Add Player Config” button.

Give your Player Config a name and select the wireless tab.

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Check the box marked Wireless and input your SSID and Security Key information.

BEST PRACTICE: Always set a wired connection (ethernet) as primary , even if you will be using wifi. This will allow you to connect your player with an ethernet cable -if you ever need to- without having to run a new player setup.

Click Save.

You will now use this configuration when setting up your  player.

Click on Player Setup tab and fill in all fields.

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The player's name will help you later identify your player. 

You can view your player’s name and serial number in player details >Health. Hover over the i icon to see the player's description. 

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In order to access your players through the Diagnostic Web Server, you will need a password. Select your passwords and enter them in both the
Diagnostic Web Server (DWS) and Local Web Server (LWS) fields (it can be the same password or a unique one for each field).


Choose WiFi as your
connection configuration.


Select if you wish to download
firmware for your player along with the setup file by checking the box. If so, please keep in mind that the file will be much larger. You will then need to select the model of your player and the most recent version of the firmware.

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Note: Zynchro recommends you only include firmware when setting up a new player or if you need to update your firmware.

Click on "Download Setup" button and a zipped file will start downloading directly to your computer.

Insert a
new or empty SD card in your computer. Please see bottom of document for VERY IMPORTANT information regarding SD cards.

Drag your zipped files unto your SD card, place the SD card in your player. Setup will then begin automatically.

Please allow 3 to 5 minutes for the process to run, afterward, you can see and monitor your player in Zynchro.

Note: You can verify that your player has an active WiFi connection by confirming that the light underneath the WiFi icon on your player is turned on and is blue. 

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¡Congratulations, your player is now up and running in Zynchro!



If you require more information on setting up your player, setting up a player with a wireless connection, and/or player setup configurations, please refer to
Player Setup in the Player Config section of this guide.

This video will give you a brief overview of setting up your player with a wireless connection.


Keep reading for important information regarding SD cards. 

Always use a BrightSign recommended SD card https://brightsign.zendesk.com/hc/en-us/articles/218065677-How-to-select-an-SD-card

- The SD card must be in FAT 32 format. 


- The SD card must be empty.


- The file must be named autorun.zip

The use of SD cards other than those recommended by BrightSign voids Zynchro´s warranty and support will not be provided.





* The images used in this guide are for illustrative purposes only and designed to be a representation and/or general orientation of the required steps and/ or existing system and are not in any way designed to represent or guarantee aspects of the project, software and or information from any particular unit or location.