Your data usage is determined by four main elements:

  1. Publishing content

  2. Players’ pinging Zynchro

  3. Analytics

  4. Snapshots


The first two (pushing content and the players' pings to Zynchro) are usually low, though they can be raised if you are either sending content frequently or pushing very large content, and also if the players are pinging Zynchro more frequently than you require.

To reduce the frequency of the ping timer, go to System Config>Settings.

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Click on the  Health tab and change the frequency from 1 minute to less often (as desired).


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The other two elements that determine your data usage are also key elements of Zynchro, analytics and, snapshots.

Snapshots can be turned off if requested, please contact us so that we can help you determine if this option might work for you.

The data usage of Analytics is highly variable, it is determined by both, how much interaction your display is experiencing (so a highly successful or attractive campaign might be more costly) and also by how your content is created and tagged.

If you are using an attract loop, a simple strategy that can help you reduce your data usage is to create a much longer video (5 or 10 minutes) with your attract video looping through its duration. This is helpful because each time that your attract video plays, it generates a line in your analytics, and we count it as a session. The more sessions you have, the higher your data consumption. 

Also, please keep in mind that an unstable internet connection can also greatly affect your bandwidth consumption, especially when a player is trying the send data to Zynchro, since it will begin uploading the information, but if it is unable to complete the process, it will try to send it anew (not just the files that were unable to load initially) until it is successful. 

Please see What is the estimated data usage per player? For more information.